Adesh Tours and Travels
(MSME: Udyam-GJ-01-0593691 — Registered in India)
These Terms & Conditions (“Terms”) govern all travel bookings, tour packages, services, reservations and transactions made with Adesh Tours and Travels (“Company”, “we”, “us”, “our”). By making a booking with us or using our services, you (“Client”, “you”, “your”) agree to be bound by these Terms & Conditions. All bookings are subject to availability, acceptance of these Terms, and written confirmation issued by the Company.
Booking
Reservation of travel services including but not limited to flights, hotels, tours, cruises, transfers, activities, and other related travel products.
Services
Travel arrangements provided by us or arranged through third-party suppliers on your behalf.
Supplier
Independent contractor or third party providing specific services such as hotels, airlines, cruise lines, transport providers, tour operators or activity providers.
Lead Passenger
The individual making the booking on behalf of all passengers included in the reservation.
A booking is confirmed only when:
All bookings are subject to availability at the time of reservation. Bookings made close to the travel date (e.g., within 7 days of travel) may require immediate full payment. The Lead Passenger confirms that they have the authority to accept these Terms & Conditions on behalf of all travellers in the booking.
Clients must pay the required deposit and/or full payment as indicated at the time of booking. Failure to make payment by the specified deadline may result in automatic cancellation of the booking.
All payments shall be made in:
United States Dollar (USD) or Indian Rupees (INR) unless otherwise agreed.
Accepted payment methods may include:
Tour prices are based on current:
The Company reserves the right to revise prices before booking confirmation if there are changes in:
All cancellations must be communicated
Non-Refundable Booking Policy
Once a booking is confirmed, the Company immediately secures reservations with airlines, hotels, cruise operators, transport providers and other travel suppliers.
These reservations often involve non-refundable commitments.
All bookings are treated as confirmed contractual reservations and may be partially or fully non-refundable once confirmed.Therefore:
If the client cancels the booking after confirmation,cancellation charges will apply as per the cancellation policy or supplier terms (whichever is higher).
Supplier policies may override the above cancellation charges where applicable.
Airline tickets, cruise bookings, visa services and special promotional fares may be 100% non-refundable once confirmed or issued.Cancellation terms of the respective airline, cruise company, embassy or supplier will apply.
If a refund is applicable after supplier deductions and administrative charges, it will be processed within 15 – 30 working days after funds are received from the respective supplier.airline, cruise company, embassy or supplier will apply.No refunds will be provided for:
If a client requests changes to a confirmed booking, the Company will attempt to accommodate the request subject to supplier approval and availability.
Additional costs may include:
Travel itineraries may occasionally require modification due to:
Where possible, the Company will offer alternative arrangements of similar value. Refunds may be provided only for services not supplied, subject to supplier terms.
Clients are responsible for obtaining valid travel documents including:
The Company is not liable for denied entry or travel disruptions due to incorrect or incomplete documentation.
Travel insurance covering medical emergencies, trip cancellation, baggage loss and travel disruption is strongly recommended.
Clients acknowledge that obtaining travel insurance is their responsibility unless otherwise agreed in writing.
The Company is not liable for denied entry or travel disruptions due to incorrect or incomplete documentation.
Many travel suppliers impose their own conditions including:
Clients agree to comply with the terms imposed by each supplier. The Company is not liable for acts, errors, delays, cancellations, defaults or bankruptcy of suppliers.
Adesh Tours and Travels acts solely as a travel facilitator and booking agent for independent suppliers.
The Company does not own, control or operate airlines, hotels, cruise ships, transport companies or other travel providers.
Therefore, the Company shall not be liable for:
The Company's liability, if any, is limited strictly to the service fees paid directly to Adesh Tours and Travels.
All travellers must behave responsibly and comply with:
The Company reserves the right to remove any traveller whose behaviour is disruptive, unsafe or unlawful.
No refunds will be provided in such circumstances.
Any complaint regarding services must be reported immediately during the trip so that efforts can be made to resolve the issue.
Formal complaints must be submitted in writing within 7 days after completion of travel.
By making a booking, clients consent to the collection, storage and use of their personal data for the purpose of processing travel services in accordance with applicable privacy laws.
All content, trademarks, branding, logos and materials provided by the Company remain the intellectual property of Adesh Tours and Travels and may not be used without written permission.
The Company shall not be liable for failure to perform obligations due to events beyond its reasonable control including but not limited to:
In such cases, refunds or changes will depend solely on supplier policies.
By making a payment to Adesh Tours and Travels, the client confirms acceptance of these Terms & Conditions.
Clients agree not to initiate payment chargebacks or disputes for services that have been confirmed in accordance with these Terms.
If a chargeback or payment dispute is initiated:
These Terms & Conditions are governed by the laws of India.
Any disputes arising from bookings with Adesh Tours and Travels shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.
By making a booking with Adesh Tours and Travels, the client confirms that they have read, understood and agreed to all Terms & Conditions stated above